A Middlesbrough resident is fed up with the rat-infested back alleys, calling it an intolerable situation. The 27-year-old, who wishes to remain anonymous, has lived in the Laycock Street and Orwell Street area for most of her life, but she claims the rat problem is at its worst. She has reported the issue multiple times to her housing association, North Star, but the situation persists. North Star, in response, assures that they take such reports seriously and prioritize making tenants feel safe in their homes. However, the resident feels that the council isn't doing enough to help homeowners, and the issue remains unresolved. The council, on the other hand, blames unsecured waste for the rodent problems and urges the public to take responsibility for their neighborhood's cleanliness. The situation is further complicated by the new communal bins, which are failing to keep the rats out due to design flaws. This has sparked a debate on the best course of action to address the issue. The council has increased its pest control team and allocated funds for a free pest control service, but the resident feels that more needs to be done. The question remains: who is responsible for addressing this growing concern, and what can be done to alleviate the suffering of residents like this one?